At Pastacamp, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help. We offer a 14-day refund policy from the date you receive your order. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it.

To initiate a refund, please contact our customer service team with your order number and a brief explanation of the issue. Once your return is approved and received, we will inspect the item and process your refund to the original payment method. Please note that shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the product is damaged or incorrect.

We do not accept returns or issue refunds for items that show signs of use, damage due to misuse, or are returned after the 14-day window. If you receive a defective or incorrect item, please notify us within 3 days of delivery, and we will gladly send a replacement or issue a full refund. Your trust matters to us, and we aim to make your experience with Pastacamp hassle-free and reliable.